All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at jennifer@penonpaperco.com to obtain a Return Merchandise , and
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return or exchange five (5) days from the receipt of your item to process your return or exchange We will notify you by email when your return has been processed.
The following items cannot be
● Custom prints, canvas prints, and metal prints.
● Clothing and/or tote bags if it has been washed or not in it's original packaging.
● __________
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
This return policy was created using Termly's Return and Refund Policy Generator.
